/* =================================
   RESET BÁSICO
================================= */
*, *::before, *::after {
  box-sizing: border-box;
}

/* =================================
   VARIÁVEIS
================================= */
:root {
  --bg-main: #020617;
  --bg-secondary: #0b1220;
  --bg-card: #111827;
  --primary: #0d6efd;
  --primary-hover: #2563eb;
  --text-main: #e5e7eb;
  --text-muted: #9ca3af;
  --highlight: #38bdf8;
}

/* =================================
   BODY
================================= */
body {
  background: linear-gradient(180deg, #020617, #020617);
  color: var(--text-main);
  font-family: system-ui, -apple-system, "Segoe UI", sans-serif;
  padding-top: 70px;
  overflow-x: hidden;
}

/* =================================
   NAVBAR
================================= */
.navbar {
  background: rgba(2, 6, 23, 0.95);
  backdrop-filter: blur(8px);
}

.navbar-brand {
  display: flex;
  align-items: center;
  gap: 10px;
}

.brand-logo {
  width: 40px;
}

#brand-text {
  font-weight: 700;
}

.nav-link {
  font-weight: 500;
}

.nav-link.active {
  color: var(--primary) !important;
}

/* =================================
   HERO SUPORTE
================================= */
#support-hero {
  background:
    radial-gradient(circle at top, rgba(56, 189, 248, 0.15), transparent 60%),
    linear-gradient(180deg, #0b1220, #020617);
  padding: 90px 0 70px;
  text-align: center;
}

#support-title {
  color: #fff;
}

#support-desc {
  color: #c7d2fe;
  max-width: 760px;
  margin: 0 auto;
}

/* badge */
.badge-soft {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  background: rgba(56, 189, 248, 0.15);
  color: #e0f2fe;
  padding: 6px 14px;
  border-radius: 999px;
  font-size: 0.85rem;
  font-weight: 600;
}

/* =================================
   CARD FORMULÁRIO
================================= */
.card.glass {
  background: linear-gradient(180deg, #111827, #020617);
  border-radius: 20px;
  border: none;
  box-shadow:
    0 20px 50px rgba(0,0,0,0.7),
    inset 0 0 0 1px rgba(255,255,255,0.05);
}

.card-header {
  background: transparent;
  border-bottom: 1px solid rgba(255,255,255,0.08);
  color: #fff;
}

.card-body {
  padding: 30px;
}

/* =================================
   LABELS
================================= */
.form-label {
  font-weight: 600;
  color: #e5e7eb;
}

.form-label.required::after {
  content: " *";
  color: #ef4444;
}

/* =================================
   INPUTS
================================= */
.form-control,
.form-select {
  background: rgba(255,255,255,0.05);
  border: 1px solid rgba(255,255,255,0.15);
  color: #fff;
  border-radius: 12px;
  padding: 12px 14px;
}

.form-control::placeholder {
  color: var(--text-muted);
}

.form-control:focus,
.form-select:focus {
  background: rgba(255,255,255,0.08);
  border-color: var(--primary);
  box-shadow: 0 0 0 3px rgba(13,110,253,0.35);
  color: #fff;
}

/* textarea */
textarea.form-control {
  resize: vertical;
}

/* =================================
   CHECKBOX
================================= */
.form-check-input {
  background-color: rgba(255,255,255,0.1);
  border: 1px solid rgba(255,255,255,0.2);
}

.form-check-input:checked {
  background-color: var(--primary);
  border-color: var(--primary);
}

.form-check-label {
  color: #d1d5db;
}

/* =================================
   TEXTO AUXILIAR
================================= */
.form-text,
.text-muted {
  color: #9ca3af !important;
}

.char-count {
  color: #9ca3af;
  font-size: 0.8rem;
}

/* =================================
   BOTÕES
================================= */
.btn-primary {
  background: linear-gradient(135deg, var(--primary), var(--primary-hover));
  border: none;
  border-radius: 14px;
  padding: 12px 18px;
  font-weight: 700;
}

.btn-primary:hover {
  transform: translateY(-2px);
  box-shadow: 0 10px 30px rgba(13,110,253,0.4);
}

.btn-outline {
  border: 1px solid rgba(255,255,255,0.3);
  color: #fff;
  border-radius: 14px;
  padding: 12px 18px;
}

.btn-outline:hover {
  background: rgba(255,255,255,0.08);
}

/* =================================
   ALERTAS
================================= */
.alert {
  border-radius: 12px;
  font-size: 0.9rem;
}

/* =================================
   FOOTER
================================= */
footer {
  background: #020617;
  padding: 40px 15px 30px;
  text-align: center;
  color: var(--text-muted);
}

.footer-actions a:hover {
  opacity: 0.8;
}

.btn-top {
  display: inline-block;
  margin-top: 15px;
  padding: 8px 14px;
  border-radius: 999px;
  background: var(--primary);
  color: #fff;
  text-decoration: none;
  font-size: 0.85rem;
}

.btn-top:hover {
  background: var(--primary-hover);
}

/* =================================
   ANIMAÇÃO
================================= */
.fade-in {
  animation: fadeInUp 0.8s ease both;
}

@keyframes fadeInUp {
  from {
    opacity: 0;
    transform: translateY(15px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

/* =================================
   NEVE
================================= */
.snowflake {
  position: fixed;
  top: -20px;
  color: #fff;
  pointer-events: none;
  z-index: 9999;
  opacity: 0.6;
  animation-name: snowFall;
  animation-timing-function: linear;
}

@keyframes snowFall {
  to {
    transform: translateY(110vh);
  }
}

/* =================================
   RESPONSIVO
================================= */
@media (max-width: 768px) {
  #support-title {
    font-size: 2.2rem;
  }

  .card-body {
    padding: 20px;
  }

  .brand-logo {
    width: 32px;
  }
}

/* ================================
   CORREÇÃO SELECT (OPÇÕES INVISÍVEIS)
================================ */

/* campo fechado */
.form-select {
  background-color: #020617;
  color: #ffffff;
}

/* opções quando abre */
.form-select option {
  background-color: #ffffff;
  color: #020617;
}

/* opção desabilitada (Escolha...) */
.form-select option:disabled {
  color: #6b7280;
}

/* hover (nem todo browser aplica, mas ajuda) */
.form-select option:hover {
  background-color: #e5e7eb;
}